Last updated: October 20, 2026
 

Orendale is a game you can play on your own, but some parts are shared with other players: you choose a player name, you can add friends, send gifts, and invite people with a referral code. These rules keep those parts friendly and safe for everyone. They are part of our [Terms of Use](https://www.wendelstudios.com/user-agreement). When you choose your name in the game and press Confirm, you agree to them.

There is no chat in Orendale, and you cannot write free text to other players. The things other players can see from you are your player name, whether you are online, and the gifts you send.
 

1. Your player name

Other players find you with your player name, so it has to be something everyone can see. Your name must not contain or suggest:

• hate speech, slurs, or insults aimed at a group of people;

• sexual or explicit content;

• violence, threats, self-harm, or terrorism;

• illegal activity or drugs;

• harassment or personal attacks on a real person.
   

Also:

• No impersonation. Do not pretend to be Wendel Studios, our staff, another player, a company, or a public figure. Names such as "Admin", "Moderator", "Support", or "Official" are not allowed.

• No personal information. Do not put your real name, phone number, address, email, or social media handles in your name.

• No advertising. Do not use your name to advertise websites, accounts, or products.
   

The game checks names against a list of blocked words in many languages. That check is not perfect: a name that the game accepts is not automatically allowed. If a name breaks these rules, we can ask you to change it or act on your account as described in section 5.
 

2. Friends and other players

• Be respectful. Do not harass, threaten, or bully other players, and do not send repeated friend requests to someone who has ignored, declined, or blocked you.

• If a player blocks you, accept it. Do not use another account to contact them.

• Do not try to find out or share other players' personal information.

• You can block any player at any time. A blocked player cannot send you requests.
   

3. Gifts and referral codes

• Gifts are for friends. Do not sell, buy, trade, or advertise gifts, items, or accounts for real money.

• Do not scam other players. We will never ask you for your password or login details, and neither should another player.

• Each player has their own referral code. A code can be used by a limited number of new players, and a new account can enter only one code. Do not create extra accounts, enter your own code, or use scripts or other tricks to collect referral rewards or gifts.

• Do not use bots, scripts, or modified versions of the game to send gifts, claim rewards, or use the online features. If you find a bug, please tell us through Contact Us in the game instead of using it.
   

4. Reporting and blocking

If you see a name or behaviour that breaks these rules:

• Report the player: open Online > Friends and press Report next to their name (you can report friends and players who sent you a request). We receive your report together with the player's name and ID.

• Block the player the same way, so they cannot contact you.

• Or write to us with Online > Contact Us, or at support@wendelstudios.com.
   

We review reports and aim to look at each one within 3 days. We do not tell the reported player who reported them. Please report honestly: false or repeated reports meant to hurt another player can lead to action against the reporting account too.
 

5. What happens if you break the rules

Depending on how serious it is and whether it has happened before, we may:

• ask you to change your name, or change it for you;

• remove friends, gifts, or rewards that were obtained by breaking the rules;

• limit your access to friends, gifts, or other online features;

• suspend your account for a time;

• ban your account permanently.
   

Offensive or hateful names and serious or repeated violations can lead to an immediate permanent ban, without a warning.

If you think we made a mistake, write to us through Online > Contact Us or at support@wendelstudios.com. Tell us your player name and what happened, and we will review it.
 

6. Changes

We may update these rules, for example when we add new online features. We will change the date at the top of this page when we do. If you keep using the online features after a change, you agree to the updated rules.
 

7. Contact

Wendel Studios (support@wendelstudios.com) - (www.wendelstudios.com)

See also our Privacy Policy (https://www.wendelstudios.com/privacy-policy).